The Flat Rate Manual indicates by time how long it should take to do a good job of all activities in club-making, repair, and fitting. There are pages of formulas for translating those times into rates based on your specific shop information and parameters. This manual will give you all the information needed to manage your shop pricing and insure you are operating at a profit level you desire. This is a must have for any new or ongoing golf shop. The Manual was designed to be one of those books that should be laying on your benchtop or check-in counter to give accurate quotes to your customers.